SSW A035 Japanese Head Spa Massage Bed - Plumbed

Freight Shipments

Because Salon & Spa Wholesaler has a dedicated team who assembles furniture and equipment before shipment, all furniture, large orders, and oversized items will ship via freight using one of our trusted shipping partners. 

All freight is delivered curbside, with a signature being required. Be sure to inspect your delivery for any damages prior to signing for receipt. 

Extraordinary delivery requirements may necessitate an additional fee from the carrier. Please check tracking information for an estimated delivery time prior to delivery. The estimated delivery time will vary depending on your location. Standard delivery is not available to Alaska or Hawaii. Expedited shipping may be available upon request. During seasonal promotions and holidays, shipping may be delayed due to the heavy volume of shipments. During these periods, orders will ship on a "first come, first serve" basis. If you have any customer service questions, shipping, order status inquiries, concerns regarding defective product, assembly of furniture or product operation, please call 713-532-1111 and speak to one of our Customer Service Representatives. 

Also, please make sure your delivery address is correct at the time of your purchase. Salon and Spa Wholesaler cannot guarantee the option of reconsignment (change of address once an order has left our facility) on freight shipments, however we will try our best to help with any changes at the time of shipment with a fee added by the freight company. Please call 713-532-1111 with any urgent changes. 

In-Store Pickup

With this option, you can skip anxiously waiting by your mailbox, and the shipping fees, with free local pickup at our

Houston store:
Salon and Spa Wholesaler
8750 Westpark Dr., Houston, Texas 77063
(713) 532-1111
 
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours. When your order is ready, we will send you an email along with instructions. Our store hours are 9-5, Monday- Friday. Please have your order confirmation email with you when you arrive.

Shipping

Equipment and Salon Furniture shipping is calculated at check-out or Call us to get a Quote today!

For stylists/salons located in the State of Texas: when shipping to commercial addresses, we charge a flat rate of $9.99 for orders of less than $200. For orders of $200.00 or more, we offer Free “Standard Shipping”. - Excludes furniture & equipment - Due to the increased price of shipping to residential addresses, there is an additional fee of $4.99 for those addresses Fedex/UPS lists as "residential". (Please note: Salon and Spa Wholesaler has no control over Fedex/UPS determinations as to "residential"/"commercial", any issues with that decision must be taken-up directly with Fedex/UPS.)

For those stylists/salons outside of Texas:  we charge you what the shipping company charges us. The charge is based upon weight and location.

Exchanges, Returns & Refunds

Guests returning/exchanging merchandize will receive a prompt and courteous refund/exchange on unopened merchandise within the first 30 days after the original date of purchase.

2. In order to be eligible for exchange/return, merchandise must be returned unused in its original box with original packing materials and must be packed in such a manner that it will not incur damages in return transit. (Open/used items may not be returned.) Any damage to returned products are the sole responsibility of the customer and such damage claims are between the carrier and customer.
3. Equipment and Custom Orders CANNOT be returned for any reason whatsoever.
4. All returns must be approved by Salon & Spa Wholesaler before they are returned and must be accompanied by an RMA number. You may request an RMA number by calling 713-532-1111.
5. The United States Postal Service CANNOT be used for return shipping. FedEx, UPS, or a qualified Freight Carrier must be used after obtaining and getting RMA approval. If the USPS is used as the carrier to return an item, it will be refused and returned to the shipper. Refunds or compensation will NOT be given if policy is not adhered to.